The telecommunication system of a business contributes a lot to its overall productivity and growth. Likewise, with hosted IP PBX phone service, small offices can easily reap greater benefits in terms of productivity and revenue. The system comes with several advanced functionalities and is specially tailored to meet the unique demands of small offices.

Hosted IP PBX enhances Professionalism

A hosted IP PBX phone service functions over a public switched telephone network. The system can be implemented in any setting with a broadband Internet connection and a dedicated phone line. This single phone connection can easily and efficiently handle several extensions within the small office network.

The hosted IP PBX phone service has several value added features including automated attendant, call conferencing, automatic call distribution, find-me/follow-me call forwarding, voicemail, music on hold, call waiting, voice to email, fax to email and much more. The auto attendant provides callers with a professional communication experience. They are greeted professionally and presented with menu options such as dial by name, dial by extension and so on. Based on the option selected by the caller, calls are instantly routed to the appropriate extensions. It manages numerous calls incoming together with superior efficiency.

Managing Business from Distant Locations

The find-me/follow-me call forwarding facility enables business calls to be transferred to alternate numbers, including home landlines, and cell phone numbers. Unattended calls are directed to the voicemail system, enabling the callers to leave voice messages. Voice messages are forwarded to email accounts as audio file attachments and new message arrivals are instantly notified on cell phones as well. Therefore the small business can keep in touch with its customers round-the-clock and from even distant locations.

Hosted IP PBX Lowers Small Office Expenses

Since the hosted IP PBX phone service fully functions on server-based platforms, installation chargers and maintenance costs can be avoided. It carries no upfront investments, infrastructure expenses or maintenance costs. The service provider maintains the necessary hardware and offers the full featured PBX virtual telephone solution using broadband Internet or telephone networks at an affordable monthly rent.

Hosted PBX – AccessDirect, a renowned hosted communication service provider, offers small business phone systems including: voice mail, toll-free and local phone numbers, fax-to-email service, and more.