Hosted PBX VoIP phone system offers numerous benefits to small business companies. By implementing a hosted PBX VoIP phone system integrated with advanced telecommunication interface that are similar to costly telephone systems owned by multinational companies, small businesses can deliver quality customer support services and thereby project a convincing professional image.

Easy to Maintain Additional Extension Lines

An important benefit that the hosted PBX VoIP phone system offers companies is that several extensions can be maintained from a single telephone connection and hence business can be expanded at reduced cost. Outbound calls to local and overseas locations can be made at economic rates, thus noticeably decreasing telecommunication overheads. Using virtual phone numbers, a business presence can be established at desired sites, eliminating the capital investments needed for setting up physical offices. Operating locations can be changed without altering existing business numbers.

Project a Professional Image

To help businesses manage customer calls professionally, the hosted PBX VoIP phone system is incorporated with outstanding call handling functions like auto attendant, call conferencing, voice to e-mail, fax to e-mail, automatic call distribution, find-me/follow-me call forwarding and more.

The built-in auto attendant handles incoming calls with recorded salutation messages and presents the callers with menu options such as dial-by-name, dial-by-extension and more. Calls are transferred to appropriate extensions as requested by the caller. The system manages multiple incoming calls with incomparable efficiency and routes calls without giving off ‘line busy’ signals.

With its efficient call forwarding feature, calls to main business numbers can be forwarded to your alternate phone numbers including residential landlines and cell phones. The unanswered calls are transferred to the voicemail system, enabling callers to place voice messages. Voice messages are also forwarded to designated e-mail accounts. All these features offer business professionals and their workforce the flexibility to operate from convenient locations.

No Equipment Hassles

To enjoy the advanced features of the hosted PBX VoIP phone system, companies do not have to install any costly onsite hardware. The service providers maintain all the equipment and provide PBX phone functions using broadband Internet or telephone connections at economic monthly rents.

Hosted PBX VoIP System – AccessDirect provides PBX VoIP as part of PBX phone service. Hosted PBX system features auto call attendant service, voice mail, fax on demand, fax to email, find me follow me call forwarding, and numerous other features.